Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect details you choose to share. This includes your name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration information, preferred delivery timings, and budget considerations. This helps us deliver a service that fits your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also utilize information to enhance our services and the overall website experience. This helps us determine which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

OakMeadowGoods respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with seriousness and apply suitable technical and organizational safeguards to guard it. This includes secure storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no online transmission method is entirely risk-free. We keep updating our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights over your personal data. In line with applicable laws, you may be entitled to view, fix, erase, or limit the use of your information.

To exercise these rights, reach out to us using the contact details at the end of this policy. We will reply within a reasonable period as mandated by laws.

Data Retention

We keep personal data only as long as needed to provide our services and fulfill legal obligations. Retention durations vary based on the type of information and its collection purpose.

Cookies and Website Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings via your browser preferences. However, turning off certain cookies might impact how the site works. For thorough details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to third-party websites or services. This privacy policy covers only OakMeadowGoods and our site. We are not accountable for the privacy practices of external sites.

We encourage you to examine the privacy policies of any external websites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please get in touch.